| Customer Service |
| Running a Railroad Like a Business |
Customer service is a company-wide attitude for The Indiana Rail Road Company. We are totally focused on customer satisfaction and the safe, reliable movement of goods. By knowing and meeting the needs and reasonable expectations of our customers through ongoing communications, we provide innovative solutions to your transportation requests.
To get a rate for a specific move, please call us toll-free at 1-888-596-2121
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Fuel Surcharge & other INRD tariffs contain downloadable publication information. Our tariffs provide competitive rail prices for INRD customers.
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Customer Service Contact Information:
| Phone: |
317 616-3460 |
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Toll free 1-888-596-2121 x 23460 |
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| Fax: |
317 269-2606 |
Services:
- Car Tracing
- Billing
- Interchange Information
- Car Ordering
- Diversions & Reconsignment
- Car Placement & Release
- Service Issues
- Directions & General Information
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